AI literacy and certification in professional services.
Professional services is the second-fastest adopter of AI in the Netherlands. CBS reported 39.8% AI adoption in specialised professional services in 2024, rising to approximately 55% in 2025. The sector combines high adoption with direct accountability: AFM and NBA are tightening their oversight of AI tooling, and HR AI falls explicitly within the high-risk category.
What is at play
What is at play in professional services.
In accountancy, the Wolters Kluwer study "Future Ready Accountant" shows a global increase from 9% AI adoption (2024) to 41% (2025); EY, KPMG, Deloitte, PwC, BDO and Mazars are working with audit AI. In December 2025, AFM published "12 building blocks for the controlled deployment of advanced (Gen)AI audit tools". In HR and recruitment, according to ABU approximately 230 recruitment technology suppliers were active in the Benelux in 2024; virtually all employers indirectly use algorithms via LinkedIn and job boards. In marketing, 35–36% of AI-using companies deploy AI primarily for marketing or sales.
Why AI literacy matters especially here
HR AI is high-risk, with strict professional supervision.
The AI Act classifies AI for recruitment and selection, assessment, performance evaluation and monitoring of employees as high-risk under Annex III, point 4. For accountants, the NBA-VGBA forms the professional-ethical foundation; the NBA guidance "AI in Control" (November 2024) and the AFM 12 building blocks provide practical standards: the human remains ultimately responsible, outcomes are verifiable and reproducible, and data security is assured. For marketing communications, Article 50 of the AI Act applies from 2 August 2026, imposing a transparency obligation for AI-generated content, with an exception for text subject to human editorial review.
The four SAIG levels for professional services
Four levels, one framework.
For support roles that work with AI tools on an incidental basis.
For assistant accountants, junior consultants, recruiters, content creators and marketers who use AI regularly.
Core level for RA/AA accountants, auditors, recruiters, performance marketers and HR advisors who must independently assess AI output.
For IT auditors, partners, principals, HR directors, CMOs and compliance officers with responsibility for high-risk AI in HR or audit.
Which level fits which role?
Role and recommended level.
| Role | AI contact | Recommended level |
|---|---|---|
| Office manager, administrative staff | incidental | Awareness Badge |
| Assistant accountant, junior consultant, copywriter, recruiter | daily AI in standard processes | Basis |
| RA/AA, IT auditor, controller | assesses AI output in audit | Practitioner |
| Recruiter, HR advisor, sourcer | works with CV screening and selection | Practitioner |
| Performance marketer, brand manager | gen AI in campaigns and personalisation | Practitioner |
| Partner, principal, CMO, HR director, compliance | governance, AI Act compliance, AFM supervision | Advanced |
For organisations and for professionals
One standard, two tracks.
For accounting firms, advisory firms, staffing and recruitment agencies and marketing agencies, SAIG provides a structured approach to implementing Article 4 that aligns with AFM supervision, NBA-VGBA and Annex III high-risk HR AI. For individual professionals, the certificate provides independent confirmation that AI competence has not merely been acquired, but also tested.
Frequently asked questions
Frequently asked questions about AI in professional services.
Is SAIG mandatory for accountants?
No. SAIG is not a replacement for VGBA or NBA-PE. It is a structured way to demonstrably comply with Article 4 of the AI Act.
May AI be used for CV screening?
Yes, but it falls under high-risk (Annex III, point 4). From 2 August 2026, additional requirements apply for risk management, transparency and human oversight; the employer remains responsible for discrimination.
Which level suits a chartered accountant (RA)?
Practitioner is the core level; for partners and IT auditors with governance responsibility, Advanced.
What are the '12 building blocks' of AFM?
A reference framework published in December 2025 with three core principles for (Gen)AI audit tooling. SAIG levels align with this at the individual level.
Does AI-generated marketing content need to be labelled?
From 2 August 2026, Article 50 applies; for content with human editorial oversight, paragraph 4 provides an exception.
How does SAIG relate to the ABU code of conduct?
Complementary. The ABU code of conduct is an organisational standard; SAIG certifies individuals.
Next step
Schedule an orientation call.
We discuss what Article 4 means specifically for your organisation in professional services and which SAIG route fits your roles and risk profile.
Sources: CBS AI monitor 2024 and Digitalisation and knowledge economy 2025; AFM "12 building blocks" (Dec 2025); NBA guidance AI in Control (Nov 2024); College voor de Rechten van de Mens (ruling 2021); ABU whitepaper 2022; EUR-Lex Regulation (EU) 2024/1689.